Privacy Policy

At E-Certification, Training & Education Ltd. (hencforth referred to as Ecertte), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it.

By accessing our website or purchasing our courses, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect
We may collect the following types of information when you use our website and services:

• Personal Identification Information: When you enroll in a course, create an account, or contact us, we may collect your name, email address, phone number, billing information, and postal address.
• Payment Information: To process payments, we may collect payment details such as credit card information or other payment method details. Payments are processed through third-party payment processors, and we do not store your full payment details.
• Course Activity Data: We may collect information about your interaction with the courses, including progress, completion, and feedback, to improve our services and provide a personalized learning experience.
• Website Usage Data: We may use cookies and similar technologies to track how you interact with our website, such as pages visited, time spent on the site, and other website usage data.

2. How We Use Your Information
We use the information we collect for the following purposes:

• To provide and manage our online courses and services
• To process payments and provide certificates
• To communicate with you regarding course updates, new offerings, and promotions
• To improve our website and course content based on user feedback and activity
• To ensure security and comply with legal obligations
• To respond to customer support inquiries and provide assistance

3. How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes the use of encryption, secure servers, and other industry-standard security practices. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information
We will not share, sell, or rent your personal information to third parties for marketing purposes. We may share your information with:

• Service Providers: Third-party companies that help us with payment processing, hosting, email communications, or other services necessary to run our platform.
• Legal Requirements: If required by law, we may disclose your information in response to subpoenas, legal processes, or governmental requests.
• Business Transfers: In the event that we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and activity. You can disable cookies through your browser settings, but this may affect your experience on our site.

6. Your Rights and Choices
You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can update or correct your personal information.
• Deletion: You can request the deletion of your account and personal information, subject to legal requirements and any outstanding obligations.
• Opt-out: You can opt-out of marketing communications by following the unsubscribe instructions in any email we send.

To exercise any of these rights, please see our contact information at the end.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated date. Your continued use of our services after the changes are made signifies your acceptance of the updated policy.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

E-Certification, Training & Education Ltd.
Email: learn@ecertte.com
Phone: 868-323-7883 | 868-ECERTTE
Post: